As the housing market and broader economy face a period of dynamic change, multifamily is re-examining its own standard practices and discovering that a one-size-fits-all solution simply doesn't exist. This episode of Resident Experts covers current and future property management strategies from the standpoint of residents/customers. They cover what factors influence the next generation of renters, as well as how different approaches to those expectations can succeed.

Kellie Hughes is Executive Vice President: Operations at Mill Creek Residential and Jake Jarman is President of Redstone Residential.